One mom was so impressed with how a flight attendant comforted her jittery daughter during a recent turbulent flight, she just had to share her experience with Southwest Airlines, and the world.
"This is Garrick, an employee of yours," Erika Jeorgean Swart wrote in a now-viral Facebook post, which also features a photo of her 9-year-old daughter Gabby and Garrick sitting together on the plane. The mom goes on to share that Gabby is "type 1 diabetic with severe flying anxiety."
"Upon take off he noticed she was struggling," Swart writes about Garrick, adding, "Throughout the flight he tried making her laugh and bringing her special drinks. As we were getting closer weather was rough and there was a bit of turbulence. Gabby began having a complete panic attack on descent."
Thankfully, Garrick offered to sit next to Gabby, since Swart, who was traveling without her husband, was seated in the adjacent row with their two younger children.
"She happily accepted his offer," the grateful mom says. "He suggested they talk to distract her from thinking about the landing so they talked for around 30 minutes about everything from his daughter who is the same age to her pets to what grade she is going into."
Garrick even managed to keep his cool when during "extremely rough turbulence," Gabby began crying and grabbed his arm. "He gently told her she could hang on as long as she needed to."
But Gabby's ordeal didn't end there. "Just after this due to the extreme stress she was under her blood sugars began dangerously crashing," Swart writes. "He got up from his seat to get her an orange juice and came right back to sit with her."
Once the plane had landed safely, Garrick "came on the intercom and announced that his friend, Gabby, in the front row overcame her fears of flying and asked for a round of applause," Swart shares. "The whole plane clapped for her."
In a world where we so often hear about bad experiences traveling by air, what a refreshing, heartwarming story. Thanks, Garrick. Um, can you please be on my next flight with my three kids?!
Melissa Willets is a writer/blogger and a mom. Follow her on Twitter (@Spitupnsuburbs), where she chronicles her love of exercising and drinking coffee, but never simultaneously.