Technical Support
Thank you for visiting our Help Center. Please browse the links below for answers to your technical and magazine-related questions.
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Top Technical Support Questions:
- Better Homes and Gardens products at Walmart.
- How do I cancel my Next Issue subscription?
- Can I activate my print subscription to read my magazine on my Nook?
- How do I get the app for my tablet device?
- How can I use my current print subscription to get access on my Kindle Fire?
- How do I get the iPad app?
- I can't get an issue to download. What can I do?
- If I have an active digital subscription, can I update to a new Android 3.0 or 4.0 device and continue to get my digital magazines?
- How many magazines do you get with the new unlimited access plans?
- I've got the latest reader, but still having problems.
- If I have the Unlimited Premium Plan, do I get access to all the magazines, including those in the Unlimited Basic Plan?
- I accidentally deleted the single magazine reader app with all my magazines. Is there a way to get the original magazine reader app back, so I can read my old magazine issues?
- My page doesn't display correctly.
- I'm having trouble with Flash, RealPlayer, or Windows Media Player.
- I am using a device running Android 2.x; will I be able to continue receiving new magazine issues through my individual magazine reader apps?
- What are the benefits of the new version of Next Issue?
- How do I get the new version of Next Issue?
- I set several magazines to download overnight, but they didn't complete or stopped after being partially done, why?
- How do I find an article that appeared on your web site?
- How can I use RSS?
- What RSS feeds are available?
- Will I still be able to access my previous digital issues on my tablet if I'm using a device running Android 2.x?
- Is there a 30-day Free Trial available?
- How do I know what version of Android I have?
- I have an Android 2.x device; can I still browse and purchase magazines through the Next Issue app?
- The site is loading slowly.
- If I upgrade from Unlimited Basic to Unlimited Premium before my 30-day Free Trial expires, do I get another 30-day Free Trial?
- Will the 7" Samsung Galaxy Tab with Android 2.x work with the new version of Next Issue?
- I'm having trouble printing/saving a page.
- Does Next Issue service work on the Nook, Kindle, Touchpad or Playbook?
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