Thank you for visiting our Help Center. Please browse the links below for answers to your technical and magazine-related questions.
Top Technical Support Questions:
- Better Homes and Gardens products at Walmart.
- How do I cancel my Next Issue subscription?
- Can I activate my print subscription to read my magazine on my Nook?
- How do I get the app for my tablet device?
- How can I use my current print subscription to get access on my Kindle Fire?
- How do I get the iPad app?
- I can't get an issue to download. What can I do?
- If I have an active digital subscription, can I update to a new Android 3.0 or 4.0 device and continue to get my digital magazines?
- How many magazines do you get with the new unlimited access plans?
- I've got the latest reader, but still having problems.
- If I have the Unlimited Premium Plan, do I get access to all the magazines, including those in the Unlimited Basic Plan?
- I accidentally deleted the single magazine reader app with all my magazines. Is there a way to get the original magazine reader app back, so I can read my old magazine issues?
- My page doesn't display correctly.
- I'm having trouble with Flash, RealPlayer, or Windows Media Player.
- I am using a device running Android 2.x; will I be able to continue receiving new magazine issues through my individual magazine reader apps?
- What are the benefits of the new version of Next Issue?
- How do I get the new version of Next Issue?
- I set several magazines to download overnight, but they didn't complete or stopped after being partially done, why?
- How do I find an article that appeared on your web site?
- How can I use RSS?
- What RSS feeds are available?
- Will I still be able to access my previous digital issues on my tablet if I'm using a device running Android 2.x?
- Is there a 30-day Free Trial available?
- How do I know what version of Android I have?
- I have an Android 2.x device; can I still browse and purchase magazines through the Next Issue app?
- The site is loading slowly.
- If I upgrade from Unlimited Basic to Unlimited Premium before my 30-day Free Trial expires, do I get another 30-day Free Trial?
- Will the 7" Samsung Galaxy Tab with Android 2.x work with the new version of Next Issue?
- I'm having trouble printing/saving a page.
- Does Next Issue service work on the Nook, Kindle, Touchpad or Playbook?
I cannot enter your contests!! It always says email is invalid! Please fix this! Thanks!!
Can't enter the sweepstakes. Keeps saying something went wrong.
Still cannot enter your daily sweepstakes, it says my email in invalid. My email has been valid for decades. What's going on with your website?