Thank you for visiting our Help Center. Please browse the links below for answers to your technical and magazine-related questions.
Top iPad and Digital Questions:
- How do I cancel my Next Issue subscription?
- I want to use my account number to activate my print subscription on my iPad. How do I find it?
- How can I use my current print subscription to get access on my Kindle Fire?
- How do I get the iPad app?
- How do I cancel my digital subscription?
- I have a subscription and I'm using a device running Android 2.x, what will happen to my subscription?
- If I have an active digital subscription, can I update to a new Android 3.0 or 4.0 device and continue to get my digital magazines?
- How many magazines do you get with the new unlimited access plans?
- Does Next Issue service work on the Nook, Kindle, Touchpad or Playbook?
- I set several magazines to download overnight, but they didn't complete or stopped after being partially done, why?
- If I have the Unlimited Premium Plan, do I get access to all the magazines, including those in the Unlimited Basic Plan?
- I accidentally deleted the single magazine reader app with all my magazines. Is there a way to get the original magazine reader app back, so I can read my old magazine issues?
- What if I exit the app while an issue's downloading?
- What if I exit the app while an issue is installing?
- Why am I receiving an error message that says "this e-mail address is already registered" or "this login is already registered"?
- Some things don't quite work right in my issue, such as page-swiping and pop-ups.
- My iPad issues still won't download. What else can I try?
- I have downloaded the issue, but can only see a few pages when I try to read it. What can I do?
- Can I buy a subscription to Parents magazine on the Kindle Fire?
- I am using a device running Android 2.x; will I be able to continue receiving new magazine issues through my individual magazine reader apps?
- What are the benefits of the new version of Next Issue?
- How do I know what version of Android I have?
- I have an Android 2.x device; can I still browse and purchase magazines through the Next Issue app?
- Will I still be able to access my previous digital issues on my tablet if I'm using a device running Android 2.x?
- How do I get the new version of Next Issue?
- If I upgrade from Unlimited Basic to Unlimited Premium before my 30-day Free Trial expires, do I get another 30-day Free Trial?
- I downloaded the app before August 12, 2011. How do I subscribe, or register my existing print subscription?
- Will the 7" Samsung Galaxy Tab with Android 2.x work with the new version of Next Issue?
- I tapped "sign in" in the store and used my user ID and password, but I don't see issues available for download.
- Will I still be able to access my previous digital issues on my tablet if I'm using a device running Android 2.x?
