Is it okay to e-mail my pediatrician?

Q: Is it okay to e-mail my pediatrician?

A: E-mail is a great way to communicate -- though not for everything. This is common sense, but don't send urgent questions, since doctors may only respond to e-mail once a day or every few days. Stick to topics, such as feeding or potty training, that don't require a quick answer. Also, don't write about anything you wouldn't want a receptionist or assistant to read -- you never know who's going to see your e-mail. When you do e-mail your child's doctor, be sure to clearly identify your child -- include her full name and date of birth in the message. Keep it short -- one paragraph and a single topic per message. If you have several unrelated questions, it's better to send multiple e-mails so the doctor can address each one without getting bogged down in a lengthy note. --Norine Dworkin-McDaniel

Originally published in American Baby magazine, September 2006. Updated 2009

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