Discipline for Softies

Q. You say that how we ask a child to do something has a major impact on whether he cooperates. What's the best strategy?

A. Your child will be more likely to do what you want when you use a calm voice and the word please. Also, make a clear request ("Please brush your teeth"), instead of asking your child a question ("Can you brush your teeth?"). Otherwise, he may think that the job is optional.