Monday, May 3rd, 2010
You may have heard that several over-the-counter cold and allergy medicines are being recalled. This includes the infants’ and/or children’s formulations of major brands like Tylenol, Motrin, Zyrtec, and Benadryl. This is what you need to know:
1. This is a voluntary recall, which means that the manufacturer (McNeil Consumer Healthcare) is not responding to a particular medical incident.
2. Even so, don’t use any of these drugs if you have them. The issue at hand is that some batches contain too-high levels of the active ingredient; others may have inactive ingredients that haven’t passed internal testing; and others may contain tiny particles.
3. McNeil has a user-friendly web site, complete with product photos, that makes it easy for you to determine whether your products are affected. Go here, click on the brand name of the product you’ve got, and enter its NDC code. (It’s located on the label above the brand name—in the image above, you can see it all the way at the top right corner of the box, above the word “Concentrated.”) You’ll find out immediately whether that particular product is recalled and what to do if it is.
4. You can also call McNeil’s consumer hotline at 888-222-6036. The hotline is open Monday-Friday 8 a.m. to 10 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time. Naturally, the company is warning everyone to expect a wait.